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Operational Governance Services

GSAG uses its proprietary Project Management Office (PMO) methodology and related Operational Governance Services (OGS) to provide for the centralized planning and control of the entire sourcing program.

This includes:

  • A governance structure to provide fiduciary oversight and management accountability;
  • Strategic alignment of the sourcing program with the business;
  • Selection and management of the best-value vendors;
  • Transition management to ensure a smooth transfer of people, processes, and technology to the vendors;
  • Transformation management to move from the current state to the desired future state;
  • Risk management to mitigate outsourcing risks and to ensure full compliance with regulatory bodies and professional standards.

This powerful PMO methodology  delivers a unique and compelling value proposition to clients. Program Management Office Advisory (PMO) services drives maximum client value from new and existing Outsourcing and Offshoring initiatives.

Our approach and methodology is based on a hybrid of CMMI, PMI, Prince II, and ITIL best practices while building alignment between clients and their vendor partners. We streamline typical PMO operations through careful management effecting the greatest value for both parties.

We bring the knowledge and expertise of our PMO experts to your business and allow your management team to concentrate on operating profitably.

Specific GSAG Offerings Include:

  • Program Management Office
    • Providing specialized Program Management Office skillsets on a global level to ensure success of major client outsourcing initiatives
      • PMO Managed Services
      • Expert teams in multiple regions
      • Quality and consistency assurances throughout the engagement lifecycle
      • Time and delivery management of all service providers
      • Minimizes client staffing requirements by utilizing a single source third party independent Program Management Office
  • Program Design and Mobilization
    • Identifying key business activities and then planning and organizing activities to turn them into tangible projects that deliver the business objectives
  • Program Management and Delivery
    • Delivering business advantage and shareholder value to the client organization by taking their products to market quicker, supporting infrastructure and turning revenue-generating ideas into reality

  • Program Health-Check
    • Provides an impartial view of the status of the program through a detailed factual analysis with recommendations for the next steps
  • Program Rescue
    • Delivers the actions and guidance necessary to turn round the outcome of a failing program and provide a new baseline to assist in recovery
  • PMO and Program Management Services
    • Establishes a working PMO to provide client organizations access to flexible and professional project management expertise

  • Program Portfolio Optimization
    • Ensures the optimum balance is met between various projects within a program and that they are prioritized in terms of constraints and business strategies

Contact Us

If you would like to discuss specific business needs or objectives, or if you’d like a Strategy & Operations Consultant to get in touch with you, contact us.